policy

Reservation

A deposit of 30% is required in order to confirm the reservation.

The balance should be paid latest on the arrival date.

Cancellation

In case of cancellation by the guest, the following mechanism applies:

  • more than 6 weeks before arrival – 30% of the total cost is non-refundable
  • 4-6 weeks before arrival – 50% of the total cost is non-refundable
  • less than 4 weeks before arrival or in the case of no-show – 100% of the total cost is non-refundable

If Villas of Santorini due to unforeseen events will need to cancel the reservation, any monies paid by the guest for the reservation will be refunded in full. We will however not be held liable for any cancellation charges for travel arrangements.

Check-in/check-out and number of guests
  • Check-in is earliest at 15.00
  • Check-out is latest at 11.00

The total number of guests must not exceed the maximum stipulated. If this is found to be the case, Villas of Santorini reserve the right to discontinue the rental arrangement with immediate effect.

Pets and smoking policy

All villas have a strictly non-pet and indoor non-smoking policies.

Insurance issues

The guests are responsible for – and recommended to procure - their own insurance coverage against theft, personal accidents, trip cancellation etc. Oia White and Oia Blue are situated on the Caldera cliff side whereas Malteza House has an unguarded pool and extensive terraces.

Due care must be taken during the entire stay and children should not be left unattended. Valuables left in the villas are at the guests’ own risk. Villas of Santorini will not assume any responsibility for any personal or material damage or loss due to the above-mentioned or any similar type of accidents or incidents.

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